FAQ

Do you sell to brides?
No, we are a wholesale company and sell exclusively to bridal stores.

To access pricing and place orders, you’ll need an approved wholesale account. Approval requires a valid seller’s permit, or your account must have been created at a market where retail credentials are verified.

Where do you ship?
We ship worldwide from and are happy to work with bridal stores across the globe.

Is there a minimum order requirement?
No minimums! Once your wholesale account is approved, you’re welcome to order just one item or as many as you need.

How long will it take to receive my order?
In-stock items typically ship within 1-3 business days of your order being placed. Orders are shipped from Michigan. 

Do you require annual minimums or opening order minimums? Never. Order what you need, when you need it. No annual commitments, no opening order requirements, no pressure to hit a number to keep your account active.

How do I know if my items are in stock?
Unless otherwise noted, all items on our website are in stock and ready to ship. New releases will display an estimated ship date under the product name

Can I track my order? Yes! Once your order has shipped you will receive an email with tracking information and a delivery date. Please understand that delivery dates may take a few days to calculate. 

Do you take design requests? Yes — we actively build our collection based on input from our retail partners. If brides in your store are asking for something, reach out. We love hearing from our stores and have turned retailer requests into some of our best-selling styles.

Who is responsible for taxes or customs fees?
All duties, tariffs, and taxes are the responsibility of the customer. Any applicable charges collected by Aisle & Altar Designs will be shown at checkout. Additional fees imposed by customs or carriers may be collected upon delivery. Shipping timelines do not include customs clearance.